1). What kind of apartments do you have?
Full Occupancy manages several different residential and commercial options primarily in the Jackson Ward and Manchester historic districts. We have a Variety of apartments, townhomes and single family homes as well as office and retail spaces available. Each property is unique. Many units have original hardwood floors, while others have stained concrete, or carpet flooring. Some units feature exposed brick. Features vary by location.

2). What is included in the rent?
Rent includes water, sewer and trash at our Old Manchester Plaza locations. Residents pay for electricity, cable, phone and internet. This location is also pre-wired for Verizon FiOS. Utilities provided vary by location for the remainder of our properties.

3). What about parking?
There are various parking options. Street parking is available around most properties. We have a surface lot at some locations and parking can be free or up to $30 per month depending on location.

4). What is the pet policy?
Our pet policy varies by location. Please call for the current policy of a particular location.

5). Rental Scoring & Your Rental Application
Many landlords rely upon rental scores to estimate the relative financial risk of leasing an apartment. In addition to estimating risk, rental scores are an objective and consistent way of reviewing relevant applicant information, helping to speed the application approval process.

6). How is my rental score determined?
Rental scoring systems assign points to certain factors identified as having a statistical correlation to future financial lease performance. Your rental score results from a mathematical analysis of information found in your credit report, application, and previous rental history. Such information may include your bill-paying history, the number and type of accounts you have, collection actions, outstanding debt, income, and the number of inquiries in your consumer report. The final number, or rental score, represents an estimated level of risk as compared to the performance of other consumers in a range of scores. Because your rental score is based upon real data and statistics, it is more reliable than subjective methods of evaluating applicant information. Rental scoring treats all applicants consistently and impartially. Additionally, your rental score never uses certain characteristics like- race, color, sex, familial status, handicap, national origin, or religion-- as factors.

7). How is my rental score used?
Rental decisions are based upon how much risk a landlord is prepared to accept. Each landlord, therefore, sets a minimum score required for approval of an application. It is possible for your rental score to yield different results depending upon where you apply. Your rental score might mean a denial at one property, while the same score might be approved at another. It all depends upon the risk a landlord is prepared to accept.

8). What can I do to improve my rental score?
Your rental score may change if the underlying information it's based upon changes. The total improvement, however, generally depends on how that factor relates to other factors considered by the scoring system. Nevertheless, to improve your rental score, concentrate on paying your bills on time, paying down outstanding balances, and not taking on new debt. Your chances of approval should also improve if you apply for an apartment with lower monthly rent.

9). Where can I have my score explained?
Should your application be denied based upon your rental score, you can learn which factors most negatively influenced your score by contacting the consumer reporting agency listed below. Additionally, you can obtain a free copy of your consumer report, if you make the request to the consumer reporting agency within 60 days of the denial.

10). Where are your properties that you manage?
We manage properties in many of the nationally recognized historic districts in Richmond, Norfolk, and Petersburg, Virginia. These historic districts, located next to area colleges and amenities include: Byrd Park (West End Richmond, VA), Jackson Ward Historic District Richmond, VA, Manchester Historic District Richmond, VA, Old Town Historic District (Petersburg VA), Park Place Historic District Norfolk, VA.

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